Cookie Policy

Cookies are small text files stored on a device when a website is visited. They maintain sessions, remember preferences and provide essential functions. Call0 also uses localStorage for preferences that do not need to be sent with each request.

Necessary cookies and browser storage support sign-in, security and preferences. Masked session recording in the dashboard is optional and stays off without separate consent.

Necessary cookies and browser storage support sign-in, security and preferences. Masked session recording in the dashboard is optional and stays off without separate consent.

For troubleshooting, Call0 Inc. records the interface and selected non-sensitive settings, clicks, mouse movements, scrolling, page changes, loading times and technical errors. Data is linked to your account and company and includes browser and device type. Inputs, messages, conversation content, knowledge content and credentials remain masked. Audio, video and payment pages are not recorded.

You can decline without disadvantage. Consent uses a separate checkbox that is unchecked by default. You can withdraw it at any time in the account menu → “Privacy”. A general cookie acknowledgement does not enable Session Replay. Withdrawal stops further recording and blocks previous playback; it does not affect the lawfulness of earlier processing. The bases are GDPR Article 6(1)(a) and section 25(1) TDDDG for access to your device.

Only authorized Call0 staff can access recordings for troubleshooting; playback access is logged. Call0 Inc. and Vercel Inc. process data in the USA; Supabase Inc. stores it in Ireland. The international transfer safeguards described above apply.

Playback is available for up to 30 days, then blocked and automatically deleted. Archiving shortens the deletion deadline to three days; earlier deadlines still apply. Your user identifier, decision, time and notice version are stored separately as evidence of consent. The privacy rights and contact details in this policy also apply.

A grant lasts for up to 180 days. Decision records become due for deletion after no more than one year.

Browser settings can block or delete cookies. Blocking essential cookies can prevent sign-in or other platform functions. To reset the Call0 preference, clear localStorage for call0.ai.

Call0 may update this policy. If a new non-essential storage category is introduced, Call0 will request consent before enabling it where consent is required.

For questions about cookies or browser storage:

Call0 Inc. 447 Broadway, 2nd Floor Suite #3389 New York, NY 10013, United States

Contact Call0 online.