Surgery in the morning
While you operate, the phone rings and rings. Owners who cannot get through turn up at the practice unannounced with their animal.
Industry · Veterinary practices
In the treatment room with the animal. Still reachable by phone.
Call0 answers the calls to your veterinary practice: vaccination appointments, check-ups, food and medication requests, questions about opening hours. Without any veterinary assessment—and with a pointer to your emergency service when it is urgent.
Start without an account.
AI-generatedThis is how Call0 sounds in your industry.
Nora AI practice front desk
Demo Veterinary Practice Pawfield
Hello, Demo Veterinary Practice Pawfield, this is Nora, the AI assistant at the front desk. What can I do for your pet?
Try it Ask for a vaccination appointment.
Which number should Nora call?
For your workflow
- Appointment requests complete with species, the animal’s name and the reason
- Urgent cases go to the practice or the emergency service by your rules
- Food and medication requests arrive as a task for the team
Veterinary practices · typical call
Call0 · call in progress
- AnruferHello, our cat is due for her annual vaccination.
- Call0Of course. What is your cat’s name, and has she been to us before?
- AnruferHer name is Mimi, we were there last year. The surname is Hoffmann.
- Call0Thank you, Ms Hoffmann. Would a morning or an afternoon suit you better?
- AnruferAn afternoon, ideally Thursday.
- Call0I have noted Thursday afternoon for Mimi’s vaccination, and the practice will confirm the time. Please bring her vaccination record.
Vaccination appointment requested · animal and owner recorded
24/7
available according to your rules
Your own number
or forward existing calls
Knowledge base
approve answers with control
Transcript
keep every conversation traceable
Why Call0
Less phone chaos. More clear next steps.
“Is this an emergency?”
Worried owners describe symptoms and want an opinion. Only your team can give one—but someone has to answer the call first.
Orders in between
Special diets, flea treatments, long-term medication: short calls that interrupt a consultation every time they reach the front desk.
Capabilities
A conversation that fits your workflow.
You define the knowledge, required fields, responsibilities and boundaries. Call0 applies that structure during the conversation.
Appointments by reason
Vaccination, check-up, nail trim or first visit—with species, the animal’s name and preferred time. Straight into the calendar when one is connected.
Urgent cases by your rules
You define which descriptions count as urgent. Call0 then refers the caller to the practice, your emergency number or the veterinary emergency service.
Reserve food and medication
Product, quantity and collection day are noted. Whether something is dispensed is decided by the team.
Opening hours & practice information
Opening hours, directions, emergency arrangements and what to bring to a first appointment—from your information.
No diagnosis, no dosage
Call0 does not assess symptoms and does not state dosages. Veterinary questions go to the practice as a callback request.
A note for every call
Owner, animal, request and next step as a short summary in the dashboard.
Phone number & forwardingCalendarKnowledge baseWebhooks & 0API
Setup
From workflow design to the first test call.
Start small, test the most important scenarios and go live only when answers and handoffs work as intended.
- 01
Define the call flows
You decide which calls Call0 handles for veterinary practices and animal clinics and which go straight to your team.
- 02
Import your website, review the knowledge
Call0 reads your website and proposes knowledge and a call flow. You add opening hours, rules and responsibilities.
- 03
Test in the browser
Talk through routine, unclear and urgent cases before any real calls are connected.
- 04
Connect your number
Use a Call0 number or forward your existing line—for example only when it is busy or outside opening hours.
FAQ
Frequently asked questions.
Your exact setup depends on telephony, workflows and the integrations you want to use.
Does Call0 judge whether an animal is an emergency?
No. Call0 asks the questions you specify and follows your rules: for the signs you define, the assistant immediately refers the caller to the practice or the emergency service. It gives no veterinary assessment.
Can Call0 promise medication?
No. Call0 records the request with the product and quantity. Whether and when something is dispensed is decided by your team.
What happens outside opening hours?
You store what applies then: a pointer to your emergency arrangements, a callback request for the next day or forwarding to an on-call number.
Do I have to change my phone number?
No. You can forward your existing number—permanently, only when the line is busy, or only outside opening hours. Alternatively, you get a Call0 number of your own.
Do callers notice that they are talking to an AI?
Yes, Call0 introduces itself as a digital assistant at the start of the call. The voice sounds natural and the conversation is short and clear—with no hold queue.
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Learn moreHear how Call0 can handle your workflow.
Start with a browser test, or discuss your phone number, knowledge and integrations in a personal demo.