Early round, empty office
Between six and ten in the morning relatives call and hospitals announce discharges—and nobody is at the phone.
Industry · Home care services
Reachable for families, even when everyone is out on rounds.
In the morning your carers are with their clients—and the office is thinly staffed. Call0 answers the phone, records enquiries about care, cancelled visits and callback requests, and passes them to the care manager.
Start without an account.
AI-generatedThis is how Call0 sounds in your industry.
Greta AI assistant in the care office
Demo Home Care Linden View
Hello, Demo Home Care Linden View, this is Greta, the AI assistant in the office. How can I help you?
Try it Ask for support for a relative.
Which number should Greta call?
For your workflow
- New enquiries recorded with location, the support needed and the assessed care level
- Cancellations and changes to visits reach route planning
- No care or medical advice—in an emergency, callers are referred to the emergency number
Home care services · typical call
Call0 · call in progress
- AnruferGood morning, my father is being discharged from hospital the day after tomorrow and needs help with washing and dressing.
- Call0I’ll gladly take that down. Which town does your father live in?
- AnruferIn Solingen-Ohligs.
- Call0Thank you. Has his level of care already been assessed?
- AnruferYes, care level two, since the spring.
- Call0I’ll pass this to the care manager as an urgent enquiry. Which number can she reach you on today?
New enquiry recorded · urgent callback from the care manager
24/7
available according to your rules
Your own number
or forward existing calls
Knowledge base
approve answers with control
Transcript
keep every conversation traceable
Why Call0
Less phone chaos. More clear next steps.
A visit falls through
The client is in hospital and her son cancels the evening visit. If the round hears about it too late, someone drives out for nothing.
First enquiries without the basics
“My mother needs help”—without the location, the care level and the support needed, no assessment visit can be planned.
Capabilities
A conversation that fits your workflow.
You define the knowledge, required fields, responsibilities and boundaries. Call0 applies that structure during the conversation.
New care enquiries
Location, the support needed, the assessed care level if known, start date and contact person—ready for the first conversation.
Cancellations and changes
Who, which visit, from when and why. The message goes to route planning according to your rules.
A callback from the care manager
Questions about the contract, billing or care planning are recorded with a time to call back.
Emergencies
When someone is in acute danger, Call0 immediately refers the caller to the emergency number (112 in the EU). For urgent cases that are not life-threatening, your on-call rule applies.
General questions
Service area, services, when the office can be reached—from the information you have approved.
Calls from applicants
Carers who get in touch are noted with their qualification and callback number.
Phone number & forwardingCalendarKnowledge baseWebhooks & 0API
Setup
From workflow design to the first test call.
Start small, test the most important scenarios and go live only when answers and handoffs work as intended.
- 01
Define the call flows
You decide which calls Call0 handles for home care providers and which go straight to your team.
- 02
Import your website, review the knowledge
Call0 reads your website and proposes knowledge and a call flow. You add opening hours, rules and responsibilities.
- 03
Test in the browser
Talk through routine, unclear and urgent cases before any real calls are connected.
- 04
Connect your number
Use a Call0 number or forward your existing line—for example only when it is busy or outside opening hours.
FAQ
Frequently asked questions.
Your exact setup depends on telephony, workflows and the integrations you want to use.
Does Call0 promise care?
No. Whether and from when you can take someone on is decided by the care manager. Call0 records the key facts so that the first conversation can start straight away.
Does Call0 answer questions about medication or care?
No. Call0 gives no medical or care advice. Such questions go to a qualified member of staff as a callback request; when someone is in acute danger, the assistant refers the caller to the emergency number.
How does Call0 handle health data?
Call0 only asks for what you define for the request. Callers learn at the start of the call that they are speaking with an AI.
Do I have to change my phone number?
No. You can forward your existing number—permanently, only when the line is busy, or only outside opening hours. Alternatively, you get a Call0 number of your own.
Do callers notice that they are talking to an AI?
Yes, Call0 introduces itself as a digital assistant at the start of the call. The voice sounds natural and the conversation is short and clear—with no hold queue.
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Start with a browser test, or discuss your phone number, knowledge and integrations in a personal demo.