Industry · Physiotherapy practices

Treating patients instead of scheduling by phone.

Call0 schedules appointments for your physiotherapy practice, asks about the referral and type of treatment, and answers questions about co-payments, home visits and cancellations—while your team is treating.

Start without an account.

A practice coordinator answers a phone call at a physiotherapy receptionAI-generated

This is how Call0 sounds in your industry.

Lena AI reception

Demo Physiotherapy Movement Room

Demo business speaks English

Hello, Demo Physiotherapy Movement Room, this is Lena, the practice’s AI assistant. How can I help?

Try it Ask for a first appointment.

Which number should Lena call?

For your workflow

  • Courses of treatment and follow-up appointments taken from the referral
  • Cancellations captured early so that freed-up slots get filled
  • Questions about co-payments, home visits and what to bring answered right away

Physiotherapy practices · typical call

Call0 · call in progress

  1. AnruferI have a referral for six sessions of physiotherapy and need appointments.
  2. Call0Certainly. Do mornings or afternoons suit you better?
  3. AnruferAfternoons, ideally Tuesdays and Thursdays.
  4. Call0Noted: six sessions, Tuesday and Thursday afternoons. Please bring the referral and a towel to your first appointment.

Course of treatment requested · referral captured

24/7

available according to your rules

Your own number

or forward existing calls

Knowledge base

approve answers with control

Transcript

keep every conversation traceable

Why Call0

Less phone chaos. More clear next steps.

A patient every 20 minutes

Between two patients there is no time to call anyone back—and the answering machine fills up.

Referrals with many details

Number of sessions, type of treatment, frequency: one missing detail starts a round of follow-up calls.

Last-minute cancellations

Empty slots because cancellations are noticed too late.

Capabilities

A conversation that fits your workflow.

You define the knowledge, required fields, responsibilities and boundaries. Call0 applies that structure during the conversation.

Appointments for referrals

Type of treatment (for example physiotherapy, manual therapy or lymphatic drainage), number of sessions and preferred times are captured in full.

Cancellations and changes

Call0 takes cancellations around the clock—your team sees them before the practice opens.

Co-payments & self-pay rates

Answers questions about co-payments and self-pay prices from your information.

Home visit requests

Address, referral and availability—ready for your route planning.

New patients

Reason for the visit, contact details and insurance before the first appointment.

Handover when things are unclear

Medical questions go to your therapists as a callback request.

Phone number & forwardingCalendarKnowledge baseWebhooks & 0API

Setup

From workflow design to the first test call.

Start small, test the most important scenarios and go live only when answers and handoffs work as intended.

  1. 01

    Define the call flows

    You decide which calls Call0 handles for physiotherapy practices and which go straight to your team.

  2. 02

    Import your website, review the knowledge

    Call0 reads your website and proposes knowledge and a call flow. You add opening hours, rules and responsibilities.

  3. 03

    Test in the browser

    Talk through routine, unclear and urgent cases before any real calls are connected.

  4. 04

    Connect your number

    Use a Call0 number or forward your existing line—for example only when it is busy or outside opening hours.

FAQ

Frequently asked questions.

Your exact setup depends on telephony, workflows and the integrations you want to use.

Can Call0 plan a whole course of appointments?

With a connected calendar, Call0 offers suitable times according to your rules. Without one, Call0 captures every preference and your team plans the course.

What about medical questions?

Call0 does not answer medical questions; it passes them to your team as a callback request.

Do I have to change my phone number?

No. You can forward your existing number—permanently, only when the line is busy, or only outside opening hours. Alternatively, you get a Call0 number of your own.

Do callers notice that they are talking to an AI?

Yes, Call0 introduces itself as a digital assistant at the start of the call. The voice sounds natural and the conversation is short and clear—with no hold queue.

Hear how Call0 can handle your workflow.

Start with a browser test, or discuss your phone number, knowledge and integrations in a personal demo.

    AI phone assistant for physiotherapy practices | Call0