One customer in store, one on the phone
Who matters more? One of them usually loses out.
Industry · Retail
Serve customers in store. Callers get served too.
Call0 answers questions about opening hours, availability as stated in your information, reservations and repair status—and passes everything else to your team in a structured form.
Start without an account.
AI-generatedThis is how Call0 sounds in your industry.
Lisa AI shop assistant
Demo Specialist Shop Wheelworks
Hello, Demo Specialist Shop Wheelworks, this is Lisa, the AI assistant in the shop. What can I do for you?
Try it Ask about opening hours or a product.
Which number should Lisa call?
For your workflow
- Opening hours, directions and product range answered right away
- Reservations and collection requests complete
- No more ringing in the middle of a sales conversation
Retail · typical call
Call0 · call in progress
- AnruferHow late are you open today?
- Call0Until seven p.m. today. Is there anything else I can help you with?
Question answered · no interruption in store
24/7
available according to your rules
Your own number
or forward existing calls
Knowledge base
approve answers with control
Transcript
keep every conversation traceable
Why Call0
Less phone chaos. More clear next steps.
Always the same questions
Opening hours, parking, “Do you have that in a medium?”.
Reservations on scraps of paper
Items put aside without a name or a collection date.
Capabilities
A conversation that fits your workflow.
You define the knowledge, required fields, responsibilities and boundaries. Call0 applies that structure during the conversation.
Common questions
Opening hours, directions, returns and services from your information.
Reservations
Item, name, phone number and the date it will be collected by.
Repair and order status
Enquiries are passed to your team with the order number.
Branches & responsibility
Calls routed to the right branch or department.
Phone number & forwardingCalendarKnowledge baseWebhooks & 0API
Setup
From workflow design to the first test call.
Start small, test the most important scenarios and go live only when answers and handoffs work as intended.
- 01
Define the call flows
You decide which calls Call0 handles for retailers and which go straight to your team.
- 02
Import your website, review the knowledge
Call0 reads your website and proposes knowledge and a call flow. You add opening hours, rules and responsibilities.
- 03
Test in the browser
Talk through routine, unclear and urgent cases before any real calls are connected.
- 04
Connect your number
Use a Call0 number or forward your existing line—for example only when it is busy or outside opening hours.
FAQ
Frequently asked questions.
Your exact setup depends on telephony, workflows and the integrations you want to use.
Does Call0 know our stock levels?
Only if you provide them through an integration. Otherwise Call0 takes the enquiry and your team answers it.
Do I have to change my phone number?
No. You can forward your existing number—permanently, only when the line is busy, or only outside opening hours. Alternatively, you get a Call0 number of your own.
Do callers notice that they are talking to an AI?
Yes, Call0 introduces itself as a digital assistant at the start of the call. The voice sounds natural and the conversation is short and clear—with no hold queue.
Keep exploring
More relevant pages
Auto repair shops
Call0 takes workshop bookings, asks for the vehicle, number plate and problem, and answers questions about tyre changes, the roadworthiness inspection and opening hours—while your people work in the shop.
Learn morePharmacies
Call0 answers questions about opening hours, the out-of-hours service and pre-orders, takes orders and collection requests, and passes pharmaceutical questions to your team—without advising callers itself.
Learn moreReal estate agencies
Call0 answers enquiries about your properties, answers approved questions from the listing, asks about financing and search criteria, and prepares viewing requests.
Learn moreHear how Call0 can handle your workflow.
Start with a browser test, or discuss your phone number, knowledge and integrations in a personal demo.