Monday morning, 8 a.m.
Everyone calls at once while the front desk is checking patients in. Those who can’t get through call again—or give up.
Industry · Medical practices
Your practice phone never rings busy again.
While your front desk looks after the patients in the room, Call0 answers the phone: appointment requests, repeat prescriptions, referrals, opening hours. Everything is captured cleanly, without any medical assessment—and with a clear pointer to the emergency number when a call sounds like an emergency.
Start without an account.
AI-generatedThis is how Call0 sounds in your industry.
Mia AI practice reception
Demo Family Practice at the Park
Hello, Demo Family Practice at the Park, this is Mia, the practice’s AI assistant. How can I help you?
Try it Ask for a regular appointment.
Which number should Mia call?
For your workflow
- No hold queue and no busy signal at peak times
- Prescription and referral requests reach your team complete
- Emergencies are recognized at once and referred to the emergency number
Medical practices · typical call
Call0 · call in progress
- AnruferGood morning, I need a repeat prescription for my blood pressure medication.
- Call0Of course. May I have your name and date of birth, please?
- AnruferMaria Keller, 12 March 1961.
- Call0Thank you. Which medication is it exactly?
- AnruferRamipril, five milligrams.
- Call0I’ll pass that on to the practice team. Prescriptions are usually ready for collection from ten o’clock on the next working day.
Prescription request captured · task for the practice team
24/7
available according to your rules
Your own number
or forward existing calls
Knowledge base
approve answers with control
Transcript
keep every conversation traceable
Why Call0
Less phone chaos. More clear next steps.
The same questions, every day
Opening hours, holiday cover, “Is my prescription ready?”—questions that cost hours on the phone each day.
Sticky notes instead of a system
Callback requests end up on sticky notes, with no date of birth and no number to call back. The follow-up takes longer than the call itself.
Capabilities
A conversation that fits your workflow.
You define the knowledge, required fields, responsibilities and boundaries. Call0 applies that structure during the conversation.
Take appointment requests
Reason for the visit in a few words, insurance details, preferred time frame and callback number—or straight into your calendar when one is connected.
Repeat prescriptions & referrals
Medication, dosage as stated by the patient and how it will be collected are captured in full and handed to the team as a task.
Opening hours & practice information
Opening hours, holiday cover, directions, parking, what to bring—from the information you have approved.
Recognize emergencies reliably
For chest pain, shortness of breath or heavy bleeding, Call0 immediately refers the caller to the emergency number (112 in the EU) and, outside opening hours, to the out-of-hours medical service you specify.
No diagnoses, no advice
Call0 gives no medical assessment. Medical questions go to the practice team as a callback request.
A summary of every call
Each call arrives as a short note with the request and the next step, in the dashboard and by email.
Phone number & forwardingCalendarKnowledge baseWebhooks & 0API
Setup
From workflow design to the first test call.
Start small, test the most important scenarios and go live only when answers and handoffs work as intended.
- 01
Define the call flows
You decide which calls Call0 handles for medical practices and which go straight to your team.
- 02
Import your website, review the knowledge
Call0 reads your website and proposes knowledge and a call flow. You add opening hours, rules and responsibilities.
- 03
Test in the browser
Talk through routine, unclear and urgent cases before any real calls are connected.
- 04
Connect your number
Use a Call0 number or forward your existing line—for example only when it is busy or outside opening hours.
FAQ
Frequently asked questions.
Your exact setup depends on telephony, workflows and the integrations you want to use.
Does Call0 give medical information?
No. Call0 only answers organizational questions from the information your practice provides. It does not assess symptoms or test results; in an emergency it refers callers to the emergency number or the out-of-hours medical service.
What about data protection?
Call0 only asks for the details a request requires, and you decide what is recorded. Callers are told at the start of the call that they are speaking with an AI.
Can Call0 book appointments directly?
If a calendar is connected, Call0 offers free slots according to your rules. Without a connection, Call0 takes the appointment request in full and your team confirms it.
Do I have to change my phone number?
No. You can forward your existing number—permanently, only when the line is busy, or only outside opening hours. Alternatively, you get a Call0 number of your own.
Do callers notice that they are talking to an AI?
Yes, Call0 introduces itself as a digital assistant at the start of the call. The voice sounds natural and the conversation is short and clear—with no hold queue.
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Learn moreHear how Call0 can handle your workflow.
Start with a browser test, or discuss your phone number, knowledge and integrations in a personal demo.